Service and professional services
To ensure a smooth and reliable operation of customers’ IT infrastructure and minimize costs incurred by them, NVision Group offers solutions and services on information and technical support:
- NCloud
- Warranty and post-warranty services
- Service and technical support for infrastructure and technological systems
- Outsourcing
- Managed Services
The package of technical support services offered by NVision Group is designed in such a way that the customer can always be able to select that set and volume, which exactly meets its needs – from one-time consultation services, repair, or replacement of equipment to full daily and round-the-clock support.
NVision Group offers a full range of outsourcing services for IT, network and technological infrastructure. The company’s outsourcing products offer an essentially new set of services and valuables. Acting as the customers’ operations department, NVision Group is responsible for the service offered by its customers to their end users.
Main advantages of outsourcing:
- Reduced operating and capital expenditure on IT and technological complexes
- Transparency of investment in customer service
- Reduced time to market
- The ability to flexibly vary IT costs depending on the business problems solved
- Guarantee of efficiency of IT and technological systems with a level of availability needed by a business, or compensation for losses in the event of deviation from stated parameters
- Increased effectiveness in the use of IT and technological infrastructure
The outsourcing model can be especially useful for companies with branches in different regions of the country or abroad. NVision Group has an extensive branch network, and significant expert resources are concentrated in regional service centers. The company’s experts on the ground have the necessary expertise to quickly solve any problem that arises in our customers’ regional offices.
Among the companies working with NVision Group in this field are X5 RetailGroup, VTB, Gazprombank, Russian Ministry of Communications and Mass Communications, Rostelecom (including affiliated companies – Sibirtelecom, Uralsvyazinform, VolgaTelecom), Russian Agricultural Bank, ROSATOM, Troika-Dialog, Federal Grid Company of Unified Energy System, etc.
